Help centre
Frequently asked questions.
Quick answers about posting jobs, bidding as a contractor and managing your account.
Getting started
What is Biddie?
Biddie is a local marketplace. Clients post jobs they need done, and nearby contractors send bids for the work. The client picks the contractor that suits them.
Can I use Biddie yet?
We’re getting ready to launch. Join the launch list and we’ll email you when the app is available.
Who is Biddie for?
Two groups of people:
- Clients who need a job done, like plumbing, painting or handyman work.
- Contractors who want to find paid work in the area they cover.
For clients
Does it cost anything to post a job?
No. Posting jobs and hiring a contractor on Biddie is free for clients.
How do I post a job?
Give the job a title and description, choose a service category and set the location. Adding photos helps contractors see what they’re bidding on.
How do I choose between bids?
Each bid comes with the contractor’s profile. You can check their verification status, services, experience, ratings and reviews before you decide. Ratings and reviews can help, but they aren’t a guarantee.
Can I change or cancel a job after posting it?
Yes. While a job is still open you can edit its details or cancel it. Any pending bids on a cancelled job are cancelled too.
Can I review a contractor?
Yes. When the work is finished you can leave a rating and review. It appears on the contractor’s profile to help other clients.
For contractors
How much does Biddie cost for contractors?
The contractor launch price is R199/month, and it’s free until the end of January 2027. After that, you only pay once you’ve placed your first bid.
How do I find jobs?
Set up your profile with the services you offer and the area you cover. Biddie then shows you nearby leads that match, and you can bid on the ones you want.
How does verification work?
You upload your verification documents in the app and Biddie reviews them. Once approved, clients can see that your profile has been verified.
How do I cancel my subscription?
Contractor subscriptions are billed through Google Play or the Apple App Store. Cancel from the subscriptions section of your Google Play or Apple account.
Your account
How do I update my name, email or phone number?
In the app, open Profile and tap Account Details. Make your changes, then tap Save.
I’ve forgotten my password. What do I do?
On the sign-in screen, tap Forgot password? and follow the steps to reset it.
What happens to my email if I join the launch list?
We only use it to send launch updates, and every email has an unsubscribe link. Read more on our privacy page.
How do I delete my account?
You can delete your account from your profile in the app. See the account deletion steps below.
Account deletion
Delete your Biddie account.
You can delete your account from your profile in the Biddie app. Deletion is permanent and can’t be undone.
Delete it in the app
- Open the Biddie app and sign in.
- Go to the Profile tab.
- Tap Account Details (contractors tap Account).
- Scroll down, tap Delete Account, then confirm.
What gets removed
- Your account, profile details and profile photo.
- Any open jobs you posted are cancelled, along with their pending bids.
- For contractors: your business profile, bids, portfolio and reviews are removed, and jobs assigned to you are cancelled.
Deleting your account doesn’t cancel a Google Play or App Store subscription. Cancel it in your store account first so you aren’t charged again.
Having trouble?
If you can’t sign in or can’t find the option, email us from the address linked to your account and ask us to delete it. We’ll confirm it’s you before we remove anything.